Privacy Policy
Last updated on 31 Jan 2026
Welcome to SYNET ("we," "our," or "us"). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how SYNET WORLD LIMITED, a company registered in the United Kingdom, collects, uses, and protects your personal information when you visit our website (www.synet.world) or use our AI monitoring and optimization services (the "Services").
This policy is designed to comply with the UK Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR).
1. Who We Are (Data Controller)
2. Information We Collect
3. How We Use Your Data
4. Disclosure of Your Personal Data
5. International Transfers
6. Data Security
7. Data Retention
8. Cookies
9. Your Legal Rights
10. Third-Party Links
11. Changes to This Policy
1. Who We Are (Date Controller)
Company Name: SYNET WORLD LIMITED
Registered Office Address: 71-75 Shelton Street, London, Greater London, WC2H 9JQ, United Kingdom
Contact Email: support@synet.world
For the purpose of the UK GDPR, we are the Data Controller of the personal data we collect from you.
2. Information We Collect
We collect different types of information to provide and improve our Services:
A. Information You Provide to Us
Identity Data: Name, username, or similar identifier.
Contact Data: Email address, telephone number, and business address.
Financial Data: Payment card details (processed securely via our third-party payment processors like Airwallex/Stripe; we do not store full card details).
Profile Data: Your industry, website URL, username, password, feedback, and survey responses.
Marketing Data: Your preferences in receiving marketing from us.
B. Information We Collect Automatically
Technical Data: Internet Protocol (IP) address, login data, browser type and version, time zone setting, location, and operating system.
Usage Data: Information about how you use our website, dashboard, and Services.
Cookies: We use cookies to distinguish you from other users. (See Section 9).
C. Data We Process on Your Behalf (Service Data)
As part of our Services, we may process public data related to your website's performance, SEO rankings, and visibility on third-party AI platforms (e.g., ChatGPT, Gemini). While this is primarily business data, it may occasionally contain personal data associated with your business profile.
3. How We Use Your Data
We will only use your personal data when the law allows us to. Most commonly, we use your personal data for the following legal bases:
Performance of Contract: To register you as a new customer, process your subscription, and deliver the Services you have purchased.
Legitimate Interests: To manage our relationship with you, improve our website/Services, prevent fraud, and keep our records updated.
Legal Obligation: To comply with a legal or regulatory obligation (e.g., tax reporting).
Consent: Generally, we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third-party direct marketing communications to you via email. You have the right to withdraw consent to marketing at any time.
4. Disclosure of Your Personal Data
We may share your personal data with the parties set out below for the purposes set out in Section 4:
Service Providers: Companies who provide IT and system administration services (e.g., cloud hosting via AWS/Google Cloud, payment processors).
Professional Advisers: Lawyers, bankers, auditors, and insurers.
Regulators: HM Revenue & Customs and other authorities who require reporting of processing activities in certain circumstances.
Business Transfers: Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law.
5. International Transfers
We are a global business. Your data may be transferred to, and stored at, a destination outside the United Kingdom (UK). Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data.
Where we use certain service providers, we may use specific contracts approved for use in the UK which give personal data the same protection it has in the UK.
6. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. Access to your personal data is limited to employees, agents, contractors, and other third parties who have a business need to know.
7. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
8. Cookies
Our website uses cookies to enhance your experience.
Essential Cookies: Required for the operation of our website (e.g., logging into secure areas).
Analytical Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website. You can set your browser to refuse all or some browser cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
9. Your Legal Rights
Under the UK GDPR, you have rights including:
Request access to your personal data.
Request correction of your personal data.
Request erasure of your personal data.
Object to processing of your personal data.
Request restriction of processing your personal data.
Request transfer of your personal data.
Right to withdraw consent.
If you wish to exercise any of the rights set out above, please contact us at support@synet.world.
10. Third-Party Links
Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
11. Changes to This Policy
We keep our privacy policy under regular review. This version was last updated on the date listed at the top. Historic versions can be obtained by contacting us.